It is our mission to supply every single customer with Karen millen sale  at the best price, while providing unmatched customer service.  We have been in dresses business for years working on eBay and with many of the highest regarded website sellers on the market -- during these years we have learned a lot about dresses and the people who buy them. We know what it takes to make you happy! We will send dresses as a "gift",so that Avoid tax!

Shipping

Delivery is guaranteed
  We will reship once at our expense if your shipment is lost or damaged . Your purchases will be sent directly by our distribution centers to your door. You will receive an email with your order number and your shipping tracking number. With this tracking number you can track the progress of your purchase online.

Please allow 4-7 business days for delivery of your hands.
  Please make sure you enter the correct shipping address and contact info.
  We are not responsible for reshipment if you provided us with an incorrect address.

What should I do if my order was damaged upon receipt?
  We apologize if your order was damaged upon receipt and for any inconvenience it may have caused. Please contact our Customer Service for assistance in reordering new merchandise or to be reimbursed.

What should I do if the order I received is incorrect (received someone else's order, extra items or missing items)?
  We apologize for any error made in the processing of your order and for any inconvenience it may have caused. Our friendly Return Policy above makes it easy to correct your order, or get your money back.

If you received extra items that are not yours, please e-mail us with the information from the items that are not yours.
  If you are missing items from your order, please e-mail us with detailed information of what is missing so we can reorder it for you or reimburse you.
  If you received someone else's order completely, please e-mail us for assistance with the order number from the order you did receive, as well as your order number so we can track your merchandise.

Tracking Order
You can track your package here:

United States - http://www.usps.com/shipping/trackandconfirm.htm

United Kingdom - http://www.parcelforce.com/portal/pw/track?catId=7500082

Canada - https://obc.canadapost.ca/emo/basicPin.do?language=en

Australia - http://ice.auspost.com.au

Germany - http://www.gdsk.de/eng/index.html

Ireland - http://track.anpost.ie/track/tracklist.html

Singapore - http://www.speedpost.com.sg/TrackAndTrace.asp

Switzerland - http://www.poste.ch/en/post-startseite.htm

New Zealand - http://www.nzpost.co.nz/Cultures/en-NZ/OnlineTools/TrackAndTrace/

Thailand - http://track.thailandpost.co.th/trackinternet/Default.aspx?lang=en

Denmark - http://www.postdanmark.dk/contentfull.dk?lang=en

Norway - http://www.posten.no/en/

Returns or exchanges

We understand that exchanging and returning products is often a frustrating experience, but we strives to make the process a simple and straightforward one. If you are not satisfied with your purchase, we will gladly help you to exchange or return your product, when it falls within the guidelines below. Returns or exchanges are permitted within five business days, All items must be free of wear and tear and must be thoroughly cleaned so that all dirt and debris is removed. We do not accept the return for the following Conditions: colors,sizes,and goods are correct. Dirty packages will be returned to the customer, without evaluation.

Shipping charges are non-refundable. Once we receive the item back (shipping charges must be paid by customer for the return), we will reship your requested exchange item back to you without charging any additional shipping fees.

All packages should be returned via a trackable method, such as EMS,UPS,DHL,TNT,Fedex. we are not responsible for packages lost in transit.

If returning items for a refund: all returned items are subject to a 15% restocking fee. Shipping and handling charges are non-refundable.
  We do not cover the shipping cost of returns or exchanges, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.
  Once we receive your return, please allow up to five business days to complete your exchange or refund.

Refunds are made in the Credit card or other payment and may take up to seven business days to process after we receive the tracking number for the returned goods. Kindly include when you contact us with the following information. This will expedite the processing of your return.

Your order number, your full name, and the date the order was placed and received
  A list of the product(s) to be exchanged or refunded
  The reason for the return of the products

In case you have any question, please don't hesitate to contact us by email.
  We appreciate your patience and once again apologize for any inconvenience caused.
  It is our pleasure to service for you.
  Hopes do more and pleasure business with you in future.